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The Frequently Asked Questions Service

Frequently Asked Question (FAQ) sections are an opportunity to connect with your and to ‘surprise and delight’ with an excellent customer service experience. We’ll walk you through a selection of FAQ examples and provide different FAQ templates to get you started, So we can create a good customer experience for you.

  • Q1. What is your MOQ?

    We will provide Original Mill Usually 25 tonnes, but it can be adjusted according to your needs and the actual situation of the inventory.

  • Q2. What is the delivery time?

    10-15 days

  • Q3. What kind of payment terms would you accept?

    We always do T/T.30% T/T as deposit,70% T/T as balance.

  • Q4. Do you provide samples Is it free or extra?

    Yes, we could offer free samples.

  • Q5. Once the products received by customer were found not comply with the products or contract demands, what will you do?

    We will compensate the customer for all the loss without any hesitation.

  • Q6. How can I know the price exactly?

    You can contact me on WhatsApp or call me,and tell me the specification of your products.

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